Practical guides

Shopping and shipping from Thailand: how to plan your order

Found a product in Thailand, but the store will not ship to your country? Start with the right buying method, then plan the journey from the store to your home.

The new shopping service is pre-launch. Registration, orders and payments depend on the launch status shown on your country’s website.

Choose how you want to buy

If you can pay the store directly, the receiving-address service is designed to accept your purchases in Thailand. If you need help paying or prefer us to purchase, explore Buy for Me. Yalla Buy Thai Inc. operates the shopping service as a purchasing agent; the product comes from the chosen seller.

From the Thai store to the receiving point

  • Check service availability and register on your country’s website to obtain your receiving address and customer identifier.
  • Before purchasing, confirm that the actual item can be shipped by the selected carrier and imported at the destination.
  • Use the receiving details for your parcels. The receiving point is in Jomtien / Pattaya.
  • Request opening, photos or consolidation when needed. Parcels are not opened automatically. Storage is free for 30 days; check the terms for longer periods.

Compare the complete cost

A lower store price does not always mean a lower delivered cost. Compare products, shipping, applicable service charges, destination duties and taxes, and any carrier or clearance charges.

Consolidating purchases from several stores may help, but the saving depends on the shipment. Ask for the packed weight, dimensions and available shipping options before approving dispatch. Large or heavy items can change the calculation.

Approval, delivery and aftercare

Shipping follows packing, your approval and the required payment. A dispatch time is different from an arrival date: the carrier and customs affect the journey. Follow the tracking provided for your shipment.

Returns depend on the original seller’s policy. Our team can help coordinate a return from Thailand when you provide a label or arrange collection. Our service does not include insurance.

Shopping terms ↗

Where do you want to go next?

Customer service